CHAMSACCESS SERVICE TERMINAL:
Is a 24/7 self-service, e-payment kiosk that allows the use of payment cards. CAST is ideal as convenient platform for direct revenue and bills collection and other approved funds and payments. The ChamsAccess Service Terminals solutions include: Utility bills payment, airline reservation and ticketing, recharge card vending, multimedia e-mail, basic banking transactions and other services like customized customer service solutions. CAST has the following value-add features:
1.User friendliness - Equipment is user friendly. No special training is required to use the ChamsAccess Service (CAS) terminals
2.Faster Services – Customers do not have to stay on long queues to pay their bills
3.Convenient & Safe – Cash is not involved and so customers can access the terminals at any time of the day without fear of losing their money.
4.Multiple transaction - Enjoy the convenience of multiple transactions and services being carried out concurrently on the terminals.
5.All bills are paid at one location – You can pay various bills, recharge your phones, access information, do some banking transaction, buy air tickets, access your email and play games all at one stop point.
ChamsAccess Service Terminal (CAST) solutions:
1. Bill Payments – Utility bills payments for various applications can be carried out on the service terminal. These bills include school fees, electricity bills, water rates, subscription fees, rent payment, custom duties, government taxes and dues etc. Transactions are done by electronically transferring funds from the user’s card and lodged into the receiver’s bank account (i.e. service provider) while this transaction is simultaneously confirmed at the utilities provider terminal. The utilities providers’ receipt is printed from the ChamsAccess Terminal at the end of the transaction as evidence of payment for the customer. ChamsAccess Service Terminal makes 24/7 bills payment services possible at an unparallel convenience to the user.
2. Internet Access – The service comes with Internet connectivity via a mix of access technologies (DSL, VSAT, Wi-Fi etc) to enable easy browsing and sending of quick e-mails.
3. Multimedia e-mail – The terminal comes with a digital camera, which facilitates sending pictures and audio via the Internet.
4. Recharge Card Vending – Telephone recharge vouchers for all the mobile telecommunication operators can be purchased and pin numbers printed out through the service.
5. Information Portal – This service allows information to be loaded onto the terminals for specific needs. Custom specific information can be posted on the portal for the use of the public.
6. Airline Ticketing & Reservation – Airline ticket purchase and reservations is available on the ChamsAccess Service Terminal. These electronic airline tickets, better known as e-tickets offer savings on airline reservation. E-tickets don’t cost extra fees and are impossible to lose. As an added benefit, they accelerate the check-in process. Both local and international Airline Ticketing and reservation are available.
7. Advertisement and Branding – The service comes with advert options, which allows for video and audio adverts when it is not in use. This function creates a new advertising medium for individuals and organization to promote their events, products and services. Advert on the Terminal could also be managed in terms of geography and other segment/target marketing initiatives. The five branding options are:
1.Screen saver option,
2.Card Branding Option
3.Portakabin Option
4.Terminal Branding Option
5.Static advert, which can be mounted on the terminals.
8. Online Banking – With CAST online transaction interactive technology, you can carry out several banking transactions online real time without visiting a bank.
The following services can be performed on the online banking interface:
1.Funds transfer: The fund transfer facility allows you to transfer fund from one account to another with the same customer ID (within the same branch)
2.Bills Payment: Available to all customers who register for online banking. Through e-pay, customers can receive, review and pay their bills online.
3.New FD/RD Request: Online request can be made for a Fixed Deposit or a Recurring Deposit.
4.Demand Draft/Pay Order: Online request for Pay Order can be made via the terminal.
5.Cheque Book Request: You can request for a new cheque book using the terminals.
6.Account Details and Summary: You can view account balance or summary of the last four transactions via the terminals.
Benefits of CAST
Benefits to End user:
1.Convenience
2.Faster Service
3.Greater Security (Cashless Medium)
4.Easy to use and user friendly modules
5.Unparalleled Efficiency
6.Payments can be made at anytime of the day and any day of the week
Benefits to Service Provider:
1.Savings on Labour (from reduced cost on salaries)
2.Secured and Efficient billing and collection system
3.Effective reconciliation of receipt and payments
4.Increased patronage from enhanced public image